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Questions

Good to know

Is LunchDock part of my employer?

No. LunchDock is an independent business. We deliver to the pickup points at the sites we serve and follow each site's rules.

What if my food is missing or wrong?

Tap Report a problem on the order. We check the drop-off photo and the kitchen's records and refund you to your balance or card when we fall short.

Can I get the same lunch every week?

Yes. Set up a weekly meal plan from your cart. We place it for you before each cutoff, and you can skip a day or pause any time.

Will you remind me before ordering closes?

Turn on notifications in the app and pick your breaks. We'll remind you about 20 minutes before the cutoff, and tell you when your food is at the pickup point.

Do you have halal, vegetarian or high-protein options?

Filter the menu by halal, vegetarian, vegan, gluten-free, high protein or spicy. Labels come from the restaurants; if you have a serious allergy, check with the restaurant first.

Does the app work in Spanish or French?

Yes. The app follows your phone's language (English, Spanish or French), and you can change it in Account.

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